FAQ - MyMainCave

FAQ

HOW MUCH DOES SHIPPING COST?

Shipping is free in the contiguous United States. For Hawaii, Alaska and Canada, standard shipping rates apply. To view our full shipping policy please see (Shipping Policy)

HOW SOON WILL MY ORDER SHIP?

Please allow 7-16 business days for delivery after your order has been shipped. Please note that our standard processing time ranges from 24-72 business hours.

WILL MY ONLINE ORDER BE CONFIRMED AFTER PURCHASE?

Yes, you should receive an order confirmation email within 24 hours of purchase.

WHAT IS YOUR RETURN POLICY?

Sometimes, things don’t work out... we get it. That’s why we have a flexible returns policy. We have a 21 days hassle free return policy. To view our full policy please visit (Return Policy)

CAN I MANAGE MY DELIVERY & TRACK MY PACKAGES?

Yes, once your order is shipped, a tracking number will be provided. You may track your packages directly on our website or on the carrier's website.

I HAVE QUESTIONS ABOUT MY ORDER, WHO DO I CONTACT??

You may reach us through Live Chat or by contacting our support team at support@mymaincave.com

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